1. Scope These Terms & Conditions (“Terms”) govern your use of the Site. By accessing or using the Site, you accept these Terms in full. If you do not agree, please do not use the Site.

2. Products / Services The Site may offer artworks, design services, handmade ceramics, printed apparel or accessories and related items. All descriptions, prices and availability are subject to change without notice.

3. Ordering & payment By placing an order, you make an offer to purchase the item. Pia Mulki reserves the right to accept or reject the offer. Payment must be made by the methods clearly indicated on the Site.

4. Shipping & returns Shipping terms, costs and estimated delivery times will be specified on the Site at checkout or within the product/service description. Return, exchange or refund policies will be specified in the relevant section of the Site.

5. Intellectual property All content on the Site (including text, images, graphics, logos, designs, icons, sound recordings) is the property of Pia Mulki or licensed third-parties, and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify or create derivative works without explicit written permission.

6. Privacy & data protection We collect and process personal data (such as name, address, email, payment information) only for the purposes of fulfilling orders, administering accounts, providing services and complying with legal obligations. We implement appropriate security measures to safeguard your data. Please refer to our separate Privacy Policy [link] for full details.

7. Limitation of liability To the maximum extent permitted by law, Pia Mulki shall not be liable for any indirect, incidental, special or consequential damages arising out of or in connection with your use of the Site or purchase of items.

8. Governing law & jurisdiction These Terms shall be governed by and construed in accordance with the laws of the EU. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Europe unless mandatory law dictates otherwise.

9. Changes to Terms We reserve the right to modify these Terms at any time. The current version will be posted on the Site with the “Last updated” date. Continued use of the Site after changes constitutes acceptance of the revised Terms.